aix6s Privacy Policy

This Privacy Policy ("Policy") describes how aix6s ("we", "us", "our", "Platform") collects, uses, stores, and protects the personal information of players and visitors ("you", "your", "User") who access or use the aix6s website and associated services, including casino games, sports betting markets, and payment features. This Policy forms part of the aix6s Terms and Conditions and should be read alongside that document.

By registering an account on aix6s or by using the platform in any capacity, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should stop using the aix6s platform and contact our support team at [email protected] to close your account.

Your Privacy at a Glance

1. Information We Collect

aix6s collects personal information in two ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the service. We collect only what is necessary to deliver the services you have requested and to comply with our legal obligations under applicable law.

Information You Provide Directly

• Account registration data: full name, date of birth, Bangladesh mobile number, and email address if provided.
• KYC documents: copies of your National Identity Card (NID) or passport, proof of address, and proof of payment method submitted during account verification.
• Transaction records: deposits, withdrawals, bonus claims, and all financial activity conducted through your aix6s account.
• Support communications: messages, emails, and chat records exchanged between you and the aix6s support team.
• Responsible gaming data: deposit limits, session reminders, cooling-off preferences, and self-exclusion requests set through your account settings.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and preferred language setting.
• Usage data: pages visited, time spent on each page, game sessions played, betting activity, links clicked, and navigation paths within the aix6s platform.
• Session tokens and authentication logs used to maintain your secure login state across visits.
• Performance and error data: technical logs used to identify and resolve platform errors, crashes, or performance issues.

2. How We Use Your Information

aix6s uses personal information collected for specific, legitimate purposes directly related to operating the platform and providing our services. We do not process personal data for any purpose incompatible with the reasons it was originally collected. Specifically, your data is used to:

• Create and manage your player account, including verifying your identity through the KYC process and confirming your eligibility to use the platform.
• Process deposits, withdrawals, and other financial transactions through bKash, Nagad, Rocket, Upay, Visa, and Mastercard in accordance with our payment policies.
• Deliver and improve platform services, including personalising your gaming experience based on activity history and resolving technical issues that affect your account.
• Monitor for and prevent fraud, money laundering, collusion, underage gambling, and other prohibited activity as described in the aix6s Terms and Conditions.
• Send account-related communications including transaction confirmations, security alerts, KYC status updates, and responses to support requests. These communications are essential to the service and cannot be opted out of while your account remains active.
• Send promotional communications, bonus offers, and platform updates where you have consented to receive them. You may withdraw consent for marketing messages at any time by contacting [email protected].
• Comply with legal and regulatory obligations, including reporting suspicious transactions to relevant authorities and maintaining financial records as required by applicable law.

3. Legal Basis for Processing

aix6s processes personal data only where a valid legal basis exists. The legal bases on which aix6s relies when processing your personal data are as follows:

• Contractual necessity: processing required to perform the contract between you and aix6s — for example, creating your account, processing your deposits and withdrawals, and delivering game services.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering regulations, KYC requirements, and mandatory reporting obligations to financial and regulatory authorities.
• Legitimate interests: processing necessary for fraud prevention, platform security, responsible gaming compliance, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: processing based on your explicit consent, such as sending promotional communications and bonus offers. You may withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

4. Sharing Your Information

aix6s does not sell, rent, or trade your personal data. We may share your information with the following categories of third parties, strictly limited to what is necessary for the stated purpose:

• Payment processors and mobile wallet operators including bKash, Nagad, Rocket, Upay, Visa, and Mastercard: to process your deposits and withdrawals. These providers operate their own privacy policies and are independently responsible for their data handling practices.
• KYC and identity verification providers: to verify your identity, age, and source of funds as required by our anti-fraud and compliance obligations.
• Regulatory and law enforcement authorities: where required by applicable law, court order, or regulatory instruction. aix6s will disclose the minimum data necessary to satisfy the legal obligation and will notify you where permitted by law.
• Technology service providers: hosting, cloud infrastructure, and platform monitoring providers operating under strict data processing agreements with aix6s that prohibit use of your data for any purpose other than providing the contracted service.

5. Payment Data and Financial Information

aix6s does not store complete payment card numbers, CVV codes, or full mobile wallet PINs on its servers. When you make a deposit using bKash, Nagad, Rocket, Visa, or Mastercard, the transaction is processed through the respective payment provider's secure gateway. aix6s receives only a transaction reference, a masked account identifier such as the last four digits of a card or a partially redacted mobile number, and a transaction status confirmation. This approach minimises the financial data held by aix6s and reduces your exposure in the event of a data security incident.

Transaction records including deposit amounts, withdrawal requests, dates, and payment method references are retained as part of your account history and financial audit trail. These records are necessary to resolve disputes, comply with anti-money laundering obligations, and support KYC verification. They are retained for a minimum of five years following account closure, or longer if required by applicable law.

6. Cookies and Tracking Technologies

aix6s uses cookies and similar technologies to maintain your session state, remember your preferences, and ensure the platform functions correctly across visits. We do not use third-party advertising cookies, cross-site trackers, or behavioural profiling technologies that would monitor your activity outside the aix6s platform.

Types of Cookies We Use

• Essential cookies: required for the platform to function. These include session authentication tokens, security cookies that protect against cross-site request forgery, and language preference cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: remember your account preferences such as interface settings, notification preferences, and responsible gaming tool configurations so you do not need to re-enter them on each visit.
• Analytics cookies: collect anonymised, aggregated data about how users navigate the platform to help aix6s identify technical problems and improve the service. No personally identifiable information is included in analytics data sets.

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in or using core platform features. Disabling functional and analytics cookies will not prevent platform access but may affect your user experience. Consult your browser's help documentation for detailed cookie management instructions.

7. Data Retention

aix6s retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active accounts: personal data is retained for the duration of the account relationship and reviewed periodically to remove data that is no longer necessary to provide the service.
• Closed accounts: account and KYC records are retained for a minimum of five years following closure to meet anti-money laundering and financial audit obligations. Transaction logs are subject to the same five-year minimum retention period.
• Support and communications records: retained for up to three years from the date of the last communication to enable dispute resolution and service quality review.

8. Data Security

aix6s implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include: 256-bit SSL encryption for all data transmitted between your device and the platform; access controls restricting data access to authorised personnel only on a need-to-know basis; encrypted storage of sensitive data including KYC documents and account credentials; regular security audits and vulnerability assessments of the platform infrastructure; and OTP-based authentication for account login to prevent unauthorised access.

While aix6s applies industry-standard protections, no online platform can guarantee absolute security against all threats. In the event of a data breach likely to result in risk to your rights or interests, aix6s will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach.

9. Your Rights

As a user of the aix6s platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact aix6s support at [email protected] with your full name, registered mobile number, and a description of your request. aix6s will respond within 30 days of receiving a valid request.

• Right of access: you may request a copy of the personal data aix6s holds about you, along with information about how it is used and with whom it has been shared.
• Right to rectification: you may request correction of inaccurate or incomplete personal data held by aix6s. Some corrections such as changes to your registered name may require supporting documentation.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent and no other legal basis applies. Note that some data such as transaction records must be retained to meet legal obligations and cannot be deleted on request.
• Right to restriction: you may request that aix6s restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over erasure.
• Right to object: you may object to processing based on legitimate interests, including profiling for fraud prevention purposes. aix6s will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on consent such as marketing communications, you may withdraw consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

aix6s will verify your identity before acting on any data rights request to ensure personal data is not disclosed or amended based on a fraudulent or mistaken request. Verification may require you to confirm your registered mobile number and submit a copy of your ID.

10. Children's Privacy

The aix6s platform is strictly intended for adults aged 21 and above. aix6s does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account or use any aix6s service. If aix6s discovers or has reasonable grounds to believe that an account is held by a person under 21, that account will be immediately suspended and closed, and any deposited funds will be returned to the originating payment method following identity verification.

11. Third-Party Links

The aix6s platform may contain references to third-party payment providers and game studios including Pragmatic Play, Evolution Gaming, and Spribe. These third parties operate their own independent privacy policies and data handling practices. aix6s is not responsible for the privacy practices of any third-party service. When you interact with a third-party payment gateway such as bKash or Nagad during a transaction, you are subject to that provider's own terms and privacy policy in addition to this Policy. We recommend reviewing the privacy policies of any third-party service you use in connection with aix6s.

12. Changes to This Privacy Policy

aix6s reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, changes in our data processing practices, or improvements to the platform. When we make material changes to this Policy, we will update the effective date at the top of this page and, where reasonably practicable, notify registered users by email or by a prominent in-platform notice before the change takes effect.

Your continued use of the aix6s platform after any update to this Policy constitutes acceptance of the revised terms. If you do not agree with the updated Policy, you should close your account and cease using the platform. Previous versions of this Privacy Policy are available on request by contacting [email protected].

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data rights, please contact the aix6s support team. All data-related enquiries will be acknowledged within 48 hours and fully resolved within 30 days, in accordance with our data rights obligations.

Email: [email protected]